WARRANTY

Our industry leading warranty covers every product we make in a variety of ways.

Please review our Warranty Policies below before submitting your warranty claim.

We no longer require registration of product for items to be covered under warranty.

US Customers
To start your warranty claim click the button below to submit a customer support ticket. Our review process typically takes 1-2 business days, with the exception of holidays. If you have any additional questions please give us a call at (877) 743-3509.

Canadian Customers
To avoid any taxes or duties that may be charged on a warranty item, we are having our Canadian distributor, Mountain Sports Distribution, handle our Canadian customer warranties. To get started with your warranty, click the button below or call 1-888-987-SLED (7533).

WARRANTY POLICIES

We no longer require registration of product for items to be covered under warranty.

1 Year Warranty

1 year warranty covers defect of workmanship and materials but does not cover damage caused by accident, improper care, negligence, normal wear and tear (including scratches), or the natural breakdown of colors and material through time, exposure, or extensive use. This warranty is only valid with your proof of purchase, clearly depicting the original order date.

INCLUDES:

Casual
Goggle Lenses

Helmet Shields*
Electronics

* Includes heated shields

3 Year Warranty

3 year warranty against materials and workmanship. Proof of purchase is needed. Warranty does not cover accidents or abuse (snags, tears, burns, etc.), misuse (exposure to gas, oil, chemicals, burns, etc.), improper care of the garment (UV exposure, storing wet), not following outerwear care and washing instructions, or normal wear and tear.

INCLUDES:

Helmets*
Outerwear
Jerseys
Pants

Gloves
Boots
Goggles**
Luggage

* Excludes helmets purchased before January 2023

** Excludes goggle lenses

Lifetime Warranty

This warranty is only valid with your proof of purchase and excludes any damage caused by accident, improper care, negligence, normal wear and tear (including scratches), or the natural breakdown of colors and material through time, exposure, or extensive use.

INCLUDES:

Sunglasses

Helmet Visors* **

* Excludes Tactical Helmet Visors

** Visor replacement is contingent on color availability